Privacy Policy

Last updated: April 11, 2026

1. Introduction

Welcome to CloudNetWave. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address, WhatsApp number, and telephone numbers.
  • Financial Data: includes payment card details and transaction information.
  • Transaction Data: includes details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location.
  • Usage Data: includes information about how you use our website and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and deliver the services you have requested
  • To process your payments and prevent fraud
  • To send you service-related communications
  • To improve our website and services
  • To comply with legal obligations

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use SSL encryption for all payment transactions and store data securely.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing

7. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

9. Payment Processing

We use third-party payment processors (Stripe and PayPal) to process payments. These services have their own privacy policies and we encourage you to read them. We do not store complete credit card information on our servers.

10. International Transfers

We may transfer your personal data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: admin@yourwebsite.com
Website: https://cloudnetwave.com